Surprise message for NAT program

As most non-profit workers can tell you, working for an organization that focuses on serving the community is a reward in itself. Each and every day, Red Cross workers help people who have been affected by disasters and members of the armed forces experiencing family emergencies. They also train community members in preparedness and response to emergency situations.

That being said, every now and then, a little positive reinforcement helps remind us of the importance of our mission. Members of the Louisville Area Chapter's Nurse Assistant Training (NAT) program got just that on Monday when they received an e-mail from Jack McMaster, President of Preparedness Health & Safety for the American Red Cross.

In the e-mail, he thanked Sarah Ivers, NAT Coordinator, and Susan Crowell, NAT instructor, for their dedication to the program. McMaster's e-mail came as the result of a message his office received from a recent NAT student, Sheila Meadors. Her e-mail read the following:

I just wanted to take a moment to thank the Red Cross for having such wonderful staff. At my local chapter in Louisville KY, I have been attending [NAT] classes. Ms. Sarah Ivers (class coord.) and Susan [Crowell](instructor) have been outstanding, supportive, and professional. There is just not enough good things to say about these ladies.
Thank You for all your help. I have been blessed by such great people. Could someone please forward this to the highest level? Complaints are frequent these days...compliments are rare.. Pass this one on.

Thanks,
Sheila Meadors

Kudos to Sarah and Susan for their hard work, and congratulations on their recognition from national! For more information on the Red Cross NAT program, call 561-3605.